The Elements of Student Satisfaction Survey:
Measuring what matters
Institutions often consist of numerous interdependent groups, or elements. In the most successful institutions,
each of the elements work well and work well together. Our Elements surveys are designed to assess
satisfaction for each of a college's elements.
The College Perceptions Elements of Student Satisfaction Survey
- Choose from any or all of our Elements categories -
Ask students, faculty, and/or staff from one department, one college or your whole institution
about their opinions in various areas: Academics, Advising, Campus Facilities, Career Centers,
Commuting Ease, Financial Aid, Instruction, Offices, Residence Halls, Social Life,
Student Determination, and Student Preparation.
- Use for planning, assessment and accountability needs -
Survey results are used to establish baseline satisfaction levels and subsequent satisfaction levels,
typically to assess the impact of programs or other continuous improvement activities.
Already a CIRP user or a NSSE user? Use the Elements as a follow-up or between surveys to easily
sample all your constitiuencies.
- Fast implementations by us mean a fast response for you - We can have one of our
standard Elements surveys ready for you in a week. With our real-time results you can begin to
assess a critical situation the day the survey starts!
- Data is worth a thousand opinions- Our analysis tools identify areas where you can enact change quickly with the least
resistance. With numerical rankings and easy to read reports, consensus can be quickly built.
- Know what was said and who said it - Use our dynamic filtering capabilities
to review survey results by any demographic sub-group, such as hispanic students or new faculty.
Our powerful reverse-segmentation capabilities allow you to see an aggregate demographic
profile for question answers. For example, reverse segment on all those who strongly disagreed
with a question and see that, of those who strongly disagreed, 82% were female and 70%
were transfer students.
- Continuous, sustained improvement - We're confident
the Elements of Student Satisfaction Survey will immediately empower you
to better manage your college. Just as exciting is the value of longitudinal
data. By implementing the survey on an annual or semester basis,
you continually gauge the effectiveness of initiatives and
keep your finger on the pulse of the college community. Meanwhile, national
and regional comparisons of like colleges will put your data in greater perspective.
College Perceptions Online Surveys
- Examines twelve research-based areas that are key to student's academic and social success
- Allows you to focus on inputs to effective colleges, not the output of retention or graduation rates
- Using the all of the Elements to build our Student Retention Tools and improve Retention Management
- Quickly builds consensus to enact change
- Automatically identifies areas where there will be the least resistance to change
Analysis Tools simplify reporting
- Survey multiple constituencies: students, faculty, staff, administrators or community members.
- Internet surveys save time - survey all groups in just two weeks
- Increase response rates with e-mail notification and reminders
- Results are instantly available - no waiting months for results
- Results are dynamic, allowing for unlimited segmentation and analysis
- Comments are also displayed by area, sortable and filterable.
- Add custom questions and demographics to any of the surveys.
- Area Scores by Demographic - compare scores in each survey area across all demographic subsets.
- Opportunity Index - automatically identifies areas where you can enact change with the least amount of resistance.
- Hot Button Index - identifies the key issues concerning any one constituency.
- Student Retention Gap Analysis - automatically identifies gaps in answers between students considering leaving and those returning.
- Satisfaction by Semester - see at a glance crucial time periods for students at your college. Compare
satisfaction levels by the number of semesters students have attended.
Call College Perceptions for more information